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Daithí’s Automotive Ltd Refund Policy

At Daithí’s Automotive Ltd, we strive to ensure your satisfaction with every purchase. However, if you need to return an item, we’ve outlined our refund policy to make the process clear and simple for both our customers and our team.

Eligibility for Returns

We have a 30-day return policy. You have 30 days from the date of receiving your item to request a return.
To qualify for a return, the item must:
- Be unused, unworn, and in the same condition as received.
- Include all original tags and be in its undamaged original packaging.
- Be accompanied by the receipt or proof of purchase.
Inspection Process: All items are inspected upon return. Refunds will only be issued if the item meets the eligibility criteria.

How to Start a Return

Contact us at sales@daithisautomotive.com to initiate a return.
If your return is approved, we will provide:
- Instructions on how and where to send your package.

Important: Items returned without prior authorization will not be accepted.

Returns Shipping: Customers are responsible for return shipping costs.

Damages and Issues

Please inspect your order upon delivery. If you receive a damaged or defective item, or the wrong product, contact us immediately at sales@daithisautomotive.com. We will work with you to resolve the issue promptly.
Important: Do not accept damaged packages from the courier. Report the issue immediately to ensure a smoother resolution process.

Non-Returnable Items

The following items are not eligible for returns:

Custom-painted parts or personalized products.
Items damaged due to misuse or improper installation.
Sale items or gift cards.

If you have questions about whether your item qualifies for a return, please contact us before making a purchase.

Exchanges

We currently do not process direct exchanges. If you wish to exchange an item, follow the return process and place a new order for the desired product after your return is approved.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method. Please note:
- Refunds may take up to 14 days to process.
- Bank or credit card processing times may vary.
Restocking Fee: A restocking fee of 10% or (minimum charge of €15.00) will be applied to cover handling and administrative costs.

At Daithí’s Automotive Ltd, we value your trust and aim to make your experience as seamless as possible. If you have any questions about this policy, don’t hesitate to reach out to us at sales@daithisautomotive.com.